Returns & Exchanges
At Nutshell Stores, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help facilitate a smooth return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing